• Hello, I am Syed Hyder Mehdi

    Expert in: Business

    Personal Info

  • About Me

    Mr. Mehdi has over 23 years of working experience with 14 years in training, quality and process excellence. In his previous organization, Abu Dhabi Airports Company, he was an ITSM Consultant to the organization’s senior IT Management and was solely responsible for ISO 20000:1 certification for the organization. Over the last 14 years, Mr. Mehdi has trained over 2500 employees, while working with IBM Daksh, Microland, ADAC and BIAL. His area of training expertise include Lean Six Sigma, ITIL, ISO 20000 and COPC. With his vast experience, he is quickly able to understand the needs of the learners and mould his training and presentation methods to suit the learning ability of his audience. His primary goal is to ensure that the learning objectives are met by the end of the course and that the learners are able to immediately put their learning into practice. Mr. Mehdi has an MBA and has the following professional certifications: ? Lean Six Sigma Black belt Certification from BEI, Cert # 081204 ? ITIL 2011 Foundation Certified by APMG Cert # 02305047-01-7BFQ ? ISO 20000 Lead Auditor certificate from BSI Cert # ENR-00164292 ? ITIL 2011 Intermediate– OSA - Certified by APMG – Cert # 03907351-01-NQ84 ? ITIL 2011 Intermediate – RCV – Certified by PeopleCert –Cert # GR759017559SM ? ITIL 2011 Intermediate– SOA – Certified by PeopleCert – Cert # GR756017127SM ? ITIL 2011 Intermediate-PPO-Certified by PeopleCert – Cert # GR758016773SM ? ITIL 2011 Managing Across Lifecycle – Certified by PeopleCert – Cert # GR760017716SM ? COPC certified registered coordinator by QAI ? ISO 9001:2000 Internal Auditor by Microland ? ISO 27000:2008 Internal Auditor by Microland